Definitions

Quality improvement is full of jargon, as are most professions.  We may have missed one of your questioned terms in our table of contents; for additional help, search one of the sites below:


IHI's Open School Quality Improvement and Patient Safety Glossary: http://www.ihi.org/IHI/Programs/IHIOpenSchool/QualityImprovementAndPatientSafetyGlossary.htm?tabId=0

Agency for Research and Healthcare Quality: http://www.psnet.ahrq.gov/glossary.aspx

American Society for Quality: http://www.asq.org/glossary/q.html

PQ Systems: http://www.qualityadvisor.com/sqc/glossary/glossary.php

Westgard: http://www.westgard.com/glossary.htm

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