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Deming's Five Deadly Diseases

1) Lack of Constancy of Purpose
- No planning for the future
- Lack of short term definition and goals

2) Emphasis on Short Term Profits
- Worship of the quarterly dividends
- Sacrificing long term growth of the organization

3) Annual Rating of Performance
- Arbitrary and unjust system
- Demoralizing to employees
- Nourishes short term performance
- Annihilates team work, encourages fear

4) Mobility of Management
- No roots in the company
- No Knowledge of the company
- No understanding of problems of company

5) Use of Visible Figures Only
- No use of figures that are unknown or unknowable, i.e., customer or employee satisfaction
- Encouraged by business schools

View Deming's "Five Deadly Diseases" on youtube http://www.youtube.com/watch?v=ehMAwIHGN0Y
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TIPQC Just in Time (JIT) Modules by M. K. Key are licensed under a Creative Commons Attribution-Noncommercial 3.0 United States License. separator