Table of Contents
- Leaders' Guide
- Methods
- Tools
- Teams and Other Human Factors
- Philosophy
- Definitions
Deming's System of Profound Knowledge
In his Profound Knowledge, Dr. Deming introduced Systems Thinking. He defined a system as a set of interrelated parts aligned for a common aim. See http://www.spcforexcel.com/dr-w-edwards-deming-and-profound-knowledge-part-1.
Variation was another aspect of Profound Knowledge: variation exists in all things and if we study it properly, we know what actions to take. See http://www.spcforexcel.com/dr-w-edwards-deming-and-profound-knowledge-part-2.
His Theory of Knowledge reinforced scientific thinkking: there is no knowledge without theory. See http://www.spcforexcel.com/dr-w-edwards-deming-and-profound-knowledge-part-3.
The fourth cornerstone, Knowledge of Psychology, had mostly to do with human motivation: people are intrinsically motivated and rewards/punishment have little to do with improving performance. People also love learning and experiencing joy/pride in work. For further study, refer to http://www.spcforexcel.com/dr-w-edwards-deming-and-profound-knowledge-part-4.
They are all intertwined in a new philosophy of leadership.
